Contact us
Email is our official channel. There is currently no premises open to the public and no support phone line.
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Support and enquiries
Any question about the app, your account or your ads. We usually reply within two working days.
support@soogram.com -
Privacy and data rights
Requests to access, correct or delete your data. We reply within 30 days at most, and to complaints within 10 days.
privacy@soogram.com -
Reports, complaints and rights infringement
Violating content, an ad that infringes your rights, or an impersonating account. In-app reports are reviewed within 24 hours.
abuse@soogram.com
If it concerns your account, write from the email address or phone number registered on it so we can confirm you own it.
Run a showroom, office or shop?
Register your business through the merchant form instead of email — faster for both of us.
Found a security vulnerability? Report it to the support address instead of exploiting or publishing it — thank you in advance.